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by Sinead Carville in Customer Stories on 22 May 2012
I wrote a blog post the other week on my design appointment. I thought this would be an interesting perspective considering I am an employee of the business and I also thought those who read it may like to hear about the next part of my customer journey.
My installation was booked for May 17th and as already mentioned I was super excited. Why? Well, aside from the fact that storage has been a huge pain for me and my family for so long now, I am a huge fan of the product and finally I was going to have it in my own home. That is exciting!
Glenn arrived just before 9am to install my wardrobe and immediately got straight to work. He worked tirelessly not really stopping for a break. I was working at home that day so I peeked through the kitchen door to catch a glimpse of some of the material being brought up to my room. My doors looked beautiful. Nicer than I could ever imagine.
The day whizzed by and at 2.30pm Glenn called me to show me his work. I was one happy lady when I went into the room. The robes were stunning. They created such a stunning feature wallwhich was exactly what I wanted to achieve. Inside was even more perfect. The layout had created so much space and room for storing all my favourite things (and my husband’s, best not forget him!).
Glenn had left my room and the unit immaculate, so later that evening I got on with the job of filling them up. We have managed to merge the contents of three wardrobes, spread across three rooms into one in one room. Also, I have space left for future purchases (credit card at the ready) and I have a perfect space for a TV which we never had before.
My new wardrobe and I have been in each other’s lives now for 6 days and they have given me so much joy already. It is so nice to wake up and have all my precious things just where I want them and easily accessed. My bedroom looks amazing and everyone who has visited has commented on how stunning they are. I am looking forward to the future with my new wardrobe.
I hope that you have enjoyed my story (and you can read the first part of my story here). I have certainly enjoyed experiencing the product and service that we offer from the other side